Having data from your customers will allow
loyalty programs that reward your repeat customers and online offers to attract new customers. Offer exclusive discounts, free services, gifts, promotions, etc.According to recent measurements, repairing a car is increasingly expensive, so any bonus or benefit they can provide is very welcome in your audience.mechanical workshop marketing8. Implement your own database.Whether on your website, through e-mail marketing or when you collect Chinese Thailand Phone Number List customer data during their visit to the workshop, you have the opportunity to generate your own database that will be useful for many marketing strategies. you to generate more fluid and personalized communications, through which you will be in the customer's mind when they require an automotive workshop service.9. Modernize the marketing experience: Virtual Reality (VR) and applicationsExplore the possibility of using emerging technologies such as virtual reality to provide customers with immersive experiences.
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You could, for example, offer virtual tours of your workshop or demonstrate repair processes interactively.Keep the new generation of customers in mind and consider using an app. According to a JD Power survey on customer satisfaction, focused on Mexico, “ offering the option to make a service appointment through a mobile messaging application instead of a phone call can help shops improve customer satisfaction by 25 points . ”10. Optimize Google My Business to the maximumMake sure you have a complete and up-to-date Google My Business listing .
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